🔒 PRIVACY POLICY & COMMUNICATION CONSENT

RLD Event Rentals LLC       Effective Date: April 2026

RLD Event Rentals LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your information across all platforms and communication channels.

1. INFORMATION WE COLLECT

We may collect personal information when you interact with our business through any platform, including but not limited to:

• Website submissions
• Phone calls and text messages
• Email communication
• Social media platforms
• Online forms and booking requests

Information collected may include:

• Full Name
• Phone Number
• Email Address
• Event Details (date, location, services requested)
• Communication history across platforms

2. PLATFORMS & COMMUNICATION CHANNELS

By interacting with RLD Event Rentals LLC, you acknowledge and agree that communication may occur across multiple platforms, including:

• Instagram
• TikTok
• YouTube
• Facebook / Meta platforms
• Google (Forms, Requests, Reviews, and related services)
• Phone calls
• SMS/Text messaging
• Email communication

3. HOW WE USE YOUR INFORMATION

Your information is used strictly for business operations, including:

• Providing quotes and service options
• Booking and scheduling events
• Delivery and pickup coordination
• Customer support and communication
• Internal record keeping

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. SMS TEXT MESSAGING CONSENT

By providing your phone number, you expressly consent to receive SMS/text messages from RLD Event Rentals LLC related to:

• Quotes and follow-ups
• Booking confirmations
• Delivery and pickup updates
• Customer support

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying:
STOP or CANCEL to unsubscribe
HELP for assistance

5. EMAIL COMMUNICATION

By providing your email address, you consent to receive emails related to:

• Quotes and invoices
• Booking confirmations
• Event updates and communication

We do not send spam or sell your email information.

6. PHONE CALL COMMUNICATION

By providing your phone number, you consent to receive phone calls from RLD Event Rentals LLC regarding your inquiry, booking, or requested services.

7. ONLINE FORMS & REQUESTS

We may collect your information through a variety of online forms, including but not limited to:

• Rental request forms
• Decor request forms
• Photo booth request forms
• General inquiry forms

Submission of any form constitutes consent to be contacted through the information provided.

8. SOCIAL MEDIA INTERACTIONS

When you interact with us on platforms such as Instagram, TikTok, YouTube, Facebook, or Meta services:

• You may be contacted via direct message (DM)
• Your inquiry may be followed up through other provided contact methods
• Engagement (comments, messages, shares) may be used to improve our services and communication

9. PHOTO BOOTH & MEDIA USE (D’ORO AGENCY)

For clients utilizing photo booth services through D’Oro Agency, photos, videos, and digital media may be captured during your event.

By interacting with us and/or booking our services, you acknowledge and agree that:

• Media may be delivered via text message or email
• All images and videos captured may be used for marketing, promotional, and content purposes across our platforms (including social media, website, and advertising)
• You grant RLD Event Rentals LLC and D’Oro Agency the right to use this media without additional compensation unless otherwise agreed in writing

We do not sell your media to third parties.

10. DATA PROTECTION & SECURITY

We take reasonable administrative and technical measures to protect your personal information.

Access is limited to authorized personnel strictly for business-related purposes.

11. INFORMATION SHARING

We do not sell, rent, or share your personal information with third parties for promotional or marketing use.

12. YOUR CONSENT

By submitting your information, interacting with us, or booking services with RLD Event Rentals LLC, you acknowledge and agree to this Privacy Policy and Communication Consent, including media usage terms.

13. UPDATES TO THIS POLICY

We reserve the right to update this policy at any time. Changes will be reflected on this page with an updated effective date.

14. CONTACT INFORMATION

RLD Event Rentals LLC
📞 951-230-0080

rldeventrentals@gmail.com
🌐 https://www.rldeventrentalsllc.com/